AI That SellsWhile You Sleep
Commerce-native AI chatbot. Knows your inventory, handles queries, and guides purchases 24/7.
The Problem
Your Customers Ask Questions At 2am on a Sunday
Customer service teams work business hours. Your online store does not. Every unanswered question at 11pm is a potential sale lost to a competitor who got back first.
Generic chatbots make it worse. Scripted responses that cannot answer real questions, cannot check inventory, and escalate everything to a human anyway.
A commerce-native AI assistant knows your products, your stock levels, your policies, and your brand voice. It handles the queries that do not need a human, so your team can focus on the ones that do.
Generic Chatbot Limitations
LOMA Commerce AI
Results that compound. Not reports that collect dust.
Capabilities
What We Actually Do
No vague promises. Here is exactly what you get.
Live Inventory Integration
Real-time connection to your product catalogue and stock levels. Answers are always accurate.
Product Discovery
Guides customers to the right product through natural conversation. Understands intent, not just keywords.
Order Tracking
Customers can check order status, delivery estimates, and fulfilment updates without contacting your team.
Cart Recovery
Identifies abandoned sessions and re-engages customers with personalised prompts and incentives.
Natural Conversation
Context-aware dialogue that remembers the conversation and builds on previous questions.
Brand-Aligned Tone
Trained on your brand voice so every response sounds like your team, not a robot.
Process
How It Works
A clear process. No surprises. You always know what happens next.
Knowledge Base Setup
We connect the AI to your product catalogue, inventory system, order data, and brand guidelines.
Conversation Design
Key customer journeys mapped and optimised: product discovery, support queries, order tracking, returns.
Integration and Testing
Deployed on your storefront with thorough testing across hundreds of real-world query scenarios.
Monitor and Improve
Ongoing analysis of conversation logs to identify gaps and continuously improve response quality.
Why LOMA
Built Different
Commerce-Native
Built for eCommerce, not adapted for it. Live inventory, order data, and product knowledge are core, not add-ons.
Sells, Not Just Supports
The assistant is designed to convert browsers into buyers, not just answer support tickets.
Always On
24/7 coverage with no overtime, no sick days, and no off days. Consistent quality at all hours.
Ready for an AI Assistant That Actually Sells?
Tell us about your store and we will show you what the AI can handle.